Privacy Policy

Monterra International LLP ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website monterra-intl.com or engage with our engineering services.

1. Information We Collect

A. Personal Information

When you visit our website or contact us, we may collect the following personal information:

• Name
• Email Address
• Phone Number
• Company Name
• Job Title
• Mailing Address
• Payment Information

B. Non-Personal Information

We may also collect non-personal information about your visit, such as:

• IP Address
• Browser Type
• Operating System
• Pages Visited
• Time Spent on Site
• Referring URL

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Services: To offer, manage, and deliver our engineering services.
• To Communicate: To send you updates, newsletters, marketing materials, or other information you may find useful.
• To Improve Our Website: To analyze usage patterns to enhance the user experience.
• To Process Payments: To manage billing and payments for our services.
• To Comply with Legal Obligations: To meet any applicable laws, regulations, or legal processes.

3. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:

• Service Providers: We may share your information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.
• Legal Requirements: We may disclose your information if required by law or in response to a legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.

6. Your Choices

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to legal or contractual obligations.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these websites. Please review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

• Monterra International LLP
• 1219, Zion Z1, Nr. Avalon Hotel, Off SBR, Bodakdev, Ahmedabad 380054, Gujarat
• info@monterra-intl.com
• +91 90990 20055